Return and Refund Policies

If you no longer wish the products ordered, you will obtain a refund.
We accept unwanted merchandise for 15 days from the date of receipt of your order.

To do so, please call 514-932-3300 to obtain a Return Authorization Number (NAR) prior to a refund.

The products must be intact, sealed and in their original packaging.
After having adjusted the amount according to the items returned and their condition upon receipt, a refund will be made on your credit card within 1 to 3 working days.
Initial delivery charges will not be refunded except for an error for which we are responsible.
‘’À la Carte’’ Counselling Plan are non-refundable.
Please note that returns or refunds will not be possible for products delivered internationally